What is included in your RAG development services?

End-to-end delivery: data ingestion and connectors, chunking and embeddings, vector search, grounding and prompt orchestration, evaluation and guardrails, deployment, and observability with dashboards.

Can you integrate with our existing stack and security controls?

Yes. We integrate with your identity provider, storage, data warehouses, CRMs, and ticketing tools. Implementations follow least-privilege, encryption, auditing, and data residency requirements.

RAG Development Services

Q: How do you measure RAG quality?

We create golden sets and track retrieval precision/coverage, groundedness, answer quality, latency, and user feedback. We iterate until predefined KPIs are met.

Q: Which industries do you support?

We’ve designed domain patterns for healthcare, manufacturing, legal, sales & marketing, and CRM scenarios. See our industry pages for details.

Q: How long does a typical RAG project take?

Pilot implementations often ship in weeks depending on data readiness and scope. Enterprise rollouts vary with compliance and integrations.

Unlock the full potential of Retrieval-Augmented Generation (RAG). We design and implement secure, production-ready RAG pipelines that connect AI to your private data—delivering accurate, cited answers your teams can trust.

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RAG development: ingestion, retrieval, generation, and evaluation

Overview

Morton Technologies delivers end-to-end RAG implementations—covering ingestion, embeddings, retrieval, grounding, generation, and evaluation—so your organization can deploy reliable AI features with confidence. We emphasize accuracy, latency, and safety with clear citations, guardrails, and observability baked in.

Explore our RAG Tech Stack and industry use cases for Healthcare, Manufacturing, Legal, Sales & Marketing, and CRM.

What’s Included

Data Ingestion & Connectors: Documents, tickets, logs, databases, and APIs with scheduling, deduping, and PII handling.
Chunking & Embeddings: Adaptive chunking, metadata strategy, and high-quality embeddings for precise retrieval.
Vector Search & Re-ranking: Hybrid retrieval (BM25 + vector), filters, boosters, and domain-specific re-rankers.
Prompt Orchestration: Grounding, citation formatting, function/tool calls, and answer templates.

Guardrails & Policy: Allow/deny lists, PII redaction, jailbreak mitigations, and safe-response fallbacks.
Evaluation: Golden sets, retrieval/answer metrics, A/Bs, human review loops, and telemetry.
Deployment: CI/CD, caching, autoscaling, observability dashboards, and alerts.
Enablement: Runbooks, docs, and handoff training for your team.

How We Deliver

1) Discover

Assess sources, access controls, KPIs, and answer formats. Define scope and success metrics.

2) Implement

Build ingestion, indexing, retrieval, prompts, and guardrails. Integrate with your stack.

3) Evaluate

Create golden sets and track precision, coverage, groundedness, latency, and UX feedback.

4) Launch & Scale

Harden SLOs, add observability and alerts, and iterate toward KPI targets.

Security & Compliance

Least Privilege: Role-based access, scoped API keys, and vault-backed secrets.
Encryption: TLS in transit and encryption at rest for indexes and object stores.
Data Controls: PII redaction, data retention policies, and environment isolation.
Auditability: Request/response logging, query replay, and lineage on citations.

Common Use Cases

Knowledge assistants with citations for support and operations
Policy and compliance copilots with guardrails
Research assistants for legal, clinical, and scientific workflows

Agentic workflows for triage, enrichment, and summarization
Enterprise search across docs, tickets, logs, and databases
CRM and marketing intelligence (lead scoring, retention, NPS)

Frequently Asked Questions

End-to-end delivery: ingestion & connectors, chunking & embeddings, vector search & re-rank, grounding & prompts, guardrails, evaluation, deployment, and observability.

Yes. We integrate with your identity provider, storage, data warehouse, CRM, ticketing, and analytics tools. Implementations follow least-privilege, encryption, and auditing requirements.

We create golden test sets and track retrieval precision/coverage, groundedness, answer quality, latency, and user feedback—iterating until KPIs are met.

Domain patterns for healthcare, manufacturing, legal, sales & marketing, and CRM. See our industry pages for details and examples.

Pilots frequently ship in weeks, depending on data readiness and scope. Enterprise rollouts vary with compliance, integrations, and change management.

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